Frontier Insurance

Claims Management

With our support, you won’t have to chase insurers, manage contractors, or decipher legal wording.

Claims Management  with Frontier

At Frontier, we believe that your claim is the moment your insurance matters most — and it’s when our role becomes indispensable.

We act as your advocate, advisor, and project manager, guiding you from the first notification of loss to final settlement.

Claims Management

What We Do

Claim Preparation and Negotiation

We build, prepare, and negotiate your claim, ensuring every element is accurately documented and fully aligned with your policy coverage.

Direct Liaison with Insurers

We handle all communication with your insurance company, appointed loss adjusters, and reinsurers — so you don’t have to.

Emergency Work Coordination

We immediately arrange for emergency works to mitigate further damage and protect your property or operations.

On-Site Representation

We attend site meetings with the loss adjuster on your behalf, ensuring your interests are clearly represented and defended.

Claims Management

Project Oversight

Claims Management

From the first response to the final settlement, we manage every detail of your insurance claim process.

Contractor Management

We coordinate and supervise contractors as needed, ensuring repairs are executed promptly and in line with claim expectations.

Document Submission

We take responsibility for compiling and submitting all required documentation, reports, and invoices to the insurer.

Claims Management

Loss Assessor vs. Loss Adjuster

Claims Management

Loss Adjusters

are appointed by and work on behalf of the insurance company. Their role is to investigate the circumstances of a claim, assess the extent of damage or loss, and determine how much the insurer is liable to pay.

Claims Management

Loss Assessors

like Frontier, work exclusively for you — the insured — representing your best interests at every stage of the claim. Our goal is to ensure you receive the fairest, fastest, and fullest possible settlement.

Claims Management

Types of Claims We Handle

Property Claims

  • Fire and smoke damage

  • Political violence and terrorism

  • Burglary and theft

Commercial & Business Claims

  • Business interruption due to covered damage

  • Losses caused by flood, fire, storm, or water escape

  • Liability and equipment claims

Home and Landlord Claims

  • Residential property losses including fire, flood, subsidence, or criminal damage

  • Rented property claims involving freeholders, leaseholders, and tenant considerations

  • Full management of repairs, quotations, and contractor oversight

Frontier Insurance

When It Matters Most, We’re on Your Side

Managing a claim — especially after a major loss — can be stressful, technical, and time-consuming. Frontier takes that burden off your shoulders. With our support, you won’t have to chase insurers, manage contractors, or decipher legal wording. We do it all for you, ensuring your recovery is swift, your claim is respected, and your interests are protected.

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